Android and iPhone are two of the most important competing markets when it comes to smart mobile operating systems. Each offers an array of features, constantly rolling out updates, and millions of apps to meet all of their users’ needs. It’s no surprise that these massive rigs come with their share of problems. Recent developments indicate that users may not be happy with the app’s performance on either operating system.

In the past few months, how often have you come across ads for a particular app? And how many times has this application met your expectations in terms of user interface and accessibility? Chances are the app is subpar at best, and you’re not the only one feeling that way. Apparently, millions of users around the world are fed up with buggy apps!

The unitQ team has conducted extensive research on this issue. The research team dove into an array of niches such as music, games, and dating apps. Unfortunately, almost all did not meet the minimum standards. Users of various apps have been polled and reported lag and latency issues. Some quality issues are localized to particular applications. Dating app users were not fans of being randomly blocked and kicked off the platform. Song app users didn’t like the music being shuffled, even though they didn’t choose that particular feature. Mobile gamers said they were unable to level up, and latency issues didn’t help at all. Search analyzes issues across hundreds of apps and returns the same results every time.

The team was also responsible for providing a comparison between the two platforms. They awarded points to iOS and Android. Android secured the lead by scoring a 78 based on reviews left by users on the platform. iOS failed to even match its competitors and only got 61. A difference of 17 points is recorded between the two platforms. While the score may seem quite large when switching between the two operating systems. It ignores many variables and fails to bring out an important point! The score is not a reflective image of iOS platforms. Since it is based on reviews and does not take into account the volatile reaction of users, users may have just as easily boycotted the application due to external factors, regardless of its performance, which can lead to variable results. . The platform itself claims to have recorded around 14.04 million product quality issues on Android. In contrast, iOS only had about 3.18 million product quality issues!

“We ingested 121.52 million customer reviews during the period. Using the power of unitQ artificial intelligence, we detected over 17.23 million “product quality issues”. These issues include app crashes, freezes, sluggishness, unable to install or launch, etc,” the unitQ team said in a blog post.

It is not easy to provide thorough quality control when you are such a massive platform. You may prefer one platform over another. However, they both have their fair share of product quality issues.

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